Senior Account Manager

Overview

In this Senior Account Manager role, you own a defined portfolio focused on revenue, retention, and expansion, working with cross-functional teams to drive long-term client value. You build strategic account plans to support multi-year growth and proactively identify upsell opportunities across Maplecroft’s data, platform, and advisory solutions. You lead executive-level client relationships with urgency, discipline, and clear commercial ownership, representing the business in meetings and industry forums. This role offers autonomy to run your portfolio like a business while leveraging strong data and client success support.

Pay / Benefits

• competitive base salary
• medical coverage
• life insurance
• pension plans
• paid time off
• well-being and career development support

Responsibilities

• Own defined portfolio with revenue, retention, and expansion responsibility
• Build and execute structured account plans for multi-year growth
• Proactively identify, qualify, and convert upsell/cross-sell opportunities across data, platform, and advisory solutions
• Lead client relationships up to C-suite levels
• Maintain urgency, discipline, and accurate forecasts across the pipeline
• Represent Maplecroft in executive meetings, client offices, and industry forums
• Collaborate with cross-functional teams (Sales, Client Success, Consulting, Product, Data) to deliver outcomes
• Monitor market activity and share insights to inform strategy
• Contribute to cross-sell initiatives and continuous improvement in commercial approach
• Drive adoption and value realization in partnership with Client Success with ongoing commercial ownership

Key requirements

• Proven success managing and growing complex B2B accounts in SaaS, data, or insight-led businesses
• Ability to drive expansion revenue through structured, consultative selling
• Strong commercial acumen and ownership of outcomes
• Experience engaging and influencing senior stakeholders
• Proactive, organized, and resilient with bias toward action
• Comfortable working autonomously and collaborating across teams
• CRM-driven with pipeline and forecasting discipline
• Interest in global risk, sustainability, geopolitical, or macro topics advantageous
• Additional European language skills (French, German, Spanish, Italian) a strong plus

• relationship-building with senior stakeholders
• proactivity and resilience
• clear communication and collaboration
• CRM and forecasting
• Salesforce experience
• structured discovery and value-based selling

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