West Midlands Region – PQiP Senior Probation Officer (Ref: 22958)

Overview

In this management role within the National Probation Service, you will lead an LDU/operational unit to deliver high-quality practice. You will manage staff, oversee performance against standards, and ensure efficient use of resources. You will analyse data, support staff development, and uphold public protection and safeguarding duties. You will collaborate with partners and drive continuous improvement in service delivery.

Pay / Benefits

• Access to learning and development
• Flexible working options
• Inclusive culture and diversity
• Civil Service pension with employer contribution 28.97%
• Annual leave
• Public holidays protections and Season Ticket Advance

Responsibilities

• Provide effective management and leadership to the team
• Ensure quality delivery of good practice and performance improvement
• Deploy resources and interventions cost-effectively to meet strategic aims
• Ensure compliance with NPS contracts with HMPPS, CRCs, and local plans
• Analyze performance data to maximise team performance and outcomes
• Develop staff, address underperformance, and manage health, safety, and diversity
• Manage risk and ensure public protection standards and targets
• Contribute to multi-agency public protection arrangements and casework reviews
• Promote culture of innovation and continuous service improvement
• Manage financial resources within approved limits and regulations
• Lead communications with partners and stakeholders
• Participate in corporate management as part of LDU/Operational Unit team
• Undertake delegated responsibilities and uphold NPS and HMPPS values
• Perform safeguarding duties in line with statutory responsibilities
• Adapt to reasonable changes and additional tasks as required

Key requirements

• Graduate Diploma/ Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice
• or recognised equivalents per Section 10 of the Offender Management Act 2007 (England & Wales): Diploma in Probation Studies; Diploma in Social Work (Probation Option); CQSW (Probation Option)

• Working Together
• Developing Self and Others
• Making Effective Decisions
• Communicating and Influencing
• Leadership

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