Overview
In this role you will lead key UK and EMEA accounts, driving service quality, growth, and profitability. You will support cross-network new business through multi-market credentials, RFIs, and pitches, while fostering collaboration across EMEA. You will provide hands-on leadership and development for the team, shaping strategic communications and campaigns. This position offers the chance to influence client outcomes at scale within a fast-moving, independent global agency with an entrepreneurial culture.
Responsibilities
- Lead account teams daily, manage integrated programmes, and develop multi-market campaigns and thought leadership.
- Oversee client programmes and drive creative campaigns.
- Counsel clients on strategic communications including PR, digital, social, and content creation.
- Identify growth opportunities within existing clients and pursue new business prospects.
- Support business operations: forecasting, resource planning, budgeting, and service level management.
- Develop junior team members and perform line management.
- Contribute to credentials and pitches, shaping strategic insight, messaging, and concepts.
- Be a collaborative, supportive member of the London team.
Key requirements
- Enjoys counselling clients and is passionate about the work.
- Experience in developing accounts, retention, and organic growth of clients.
- Experience in fast-paced international environments with regional teams is beneficial.
- Agency experience integrating PR with digital marketing, content, and broader marketing activities.
- Strong commercial awareness and negotiation skills; ability to deliver projects on budget
- Track record of handling complex stakeholders and influencing decisions.
- Excellent written and verbal communication; articulate presenter.
- Strong knowledge of international business media landscape and digital platforms with a network of contacts.
- Ability to problem solve, project manage, and multi-task; takes charge when needed; integrity, humility, self-drive/initiative, and a sense of humour.
- strong communication
- collaboration
- leadership
- PR
- digital marketing
- content creation
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