SkillsHouse Engagement Lead Adviser

Overview

In this role you will engage with vulnerable young people and adults to help them move into training, work, or education. You will manage a caseload and collaborate with schools, FE providers, and youth services to ensure timely access to opportunities. You’ll lead a small team of Engagement Advisers, coordinating community outreach and referrals. The position requires flexible hours and driving, with a focus on building meaningful relationships and learner welfare.

Responsibilities

• Build and maintain relationships with schools, colleges, youth services, charities, and organisations to engage new learners
• Manage a caseload of 50–80 active clients and ensure timely referrals
• Lead and support a team of Engagement Advisers, including coordinating evenings and alternate Saturdays
• Work in the community to spot opportunities and promote access to training and education
• Safeguard learner welfare and promote inclusive outcomes

Key requirements

• Confident communicator capable of engaging with vulnerable groups
• Experience in team management and driving performance
• Background in youth support, education, community outreach, or similar role
• Strong relationship-building and networking skills
• Organised, self-motivated, able to handle varied workload
• Comfortable presenting to diverse audiences
• IT literate with good digital communication skills
• Knowledge of safeguarding and learner welfare
• Full driving licence and access to a vehicle
• Enhanced DBS check required

• excellent communication
• proactivity
• relationship-building
• organizational skills
• IT literacy
• digital communication

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