Senior Finance Manager – Finance Operations

Overview

In this senior leadership role within Finance Operations, you will guide six operational areas and serve as the No.2 to the Head of Finance Operations. You will shape long-term financial planning, people development, and the execution of a 3-year plan to centralise and automate processes across onshore and offshore teams while strengthening financial controls. You will lead large teams, manage key financial metrics, and influence strategic decisions with senior stakeholders. The role offers a meaningful impact on efficiency, governance, and cross-functional alignment in a fast-paced retail environment.

Pay / Benefits

• 15% discount in store
• annual bonus scheme
• pension scheme
• private healthcare
• life assurance
• holiday entitlement

Responsibilities

• Lead and develop a diverse onshore and offshore team across six operational areas
• Drive centralisation, automation, and process improvements under the ‘Speed Up and Simplify’ program
• Oversee P&L for Gift Cards and manage Online Media Income and balance sheet for 139 accounts
• Maintain operational metrics including SLA adherence, credit risk controls, and 99% invoicing to terms
• Manage relationships with Directors and Executives to support strategic and commercial decisions
• Govern risk and policy with oversight of major items in the Finance Risk Register and travel/expenses policy

Key requirements

• Professionally Qualified Accountant (CIMA, ACA, ACCA)
• proven track record leading large finance teams
• experience delivering large-scale change in complex, fast-paced organisations
• strong leadership, coaching, and cross-functional alignment skills
• commercial and financial acumen with understanding of financial systems (e.g., Oracle)
• change management experience driving centralisation and automation
• excellent communication and stakeholder influence at senior levels
• strong analytical thinking and resilience in evolving environments

• leadership
• communication
• stakeholder influence
• Oracle
• P&L management
• financial systems and controls

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