Assistant Shared HR Services Advisor

Overview

In this role you will provide essential HR admin support within a shared service centre, ensuring accurate processing of payroll and benefits. You will work across multiple companies in a digital-first, hybrid environment, using video calls, email and instant messaging to communicate. You’ll support onboarding and offboarding processes, maintain staff trackers, and handle documentation such as right-to-work and visa processes. This position offers variety and scope to develop HR operations skills while contributing to a fast-paced, cross-functional team.

Pay / Benefits

• 26 days annual leave
• 2 volunteering days per year
• Pension scheme
• Life insurance
• Private medical insurance
• Generous share scheme

Responsibilities

• Process starters and leavers, including right-to-work checks, visa handling, and onboarding documentation
• Draft contracts and offer letters using templates; input staff data into payroll systems
• Maintain up-to-date staff trackers to monitor onboarding/offboarding activity
• Support HR Admin Induction for smooth first-day onboarding
• Respond to employee inquiries via email and direct them to appropriate HR sources
• Coordinate with HR Ops to communicate policies and guidance
• Handle leave entitlement calculations and track leave across planned months

Key requirements

• Experience in a Shared Service model supporting multiple companies (preferably HR)
• Strong IT literacy with a digital-first approach
• Proficiency in Microsoft Teams and Microsoft Outlook
• High accuracy and attention to detail
• Comfortable with remote/digital working and distributed employee base
• Experience with payroll-related data and onboarding/offboarding processes

• Strong communication across multiple channels
• Organisation and time-management
• Problem-solving and initiative
• MS Teams
• MS Outlook
• Payroll systems (unspecified)

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