Senior Claims Ops Leader: Personal Injury & Large Loss

Company: The Aa
Apply for the Senior Claims Ops Leader: Personal Injury & Large Loss
Location: Basingstoke
Job Description:

The AA is seeking a senior leader to shape Personal Injury and Large Loss claims delivery, focusing on customer outcomes, strong performance and regulatory standards.

Reporting to the Head of Claims Operations, you will lead across service, complaints, governance, risk and controls while managing a small portfolio of complex claims, using data and technology to drive continuous improvement and transformation.

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Posted: October 10th, 2026