Account Executive

Company: Fareharbor
Apply for the Account Executive
Location: Cambridge
Job Description:

  • FareHarbor is the world’s leading provider of reservation software to the tour, activity and attraction industry, working with thousands of businesses across North America and the globe
  • Our clients’ work ranges from walking tours to shark diving experiences
  • The FareHarbor NORAM organization is looking for driven & ambitious individuals to join our incredible Sales team
  • In this role, you will learn our product while quickly working your way to targeted lead pools with larger businesses and a higher volume of end customers
  • We are looking for those who are ready to work on a consultative sales cycle focused on relationship development with multiple stakeholders and complex business needs
  • This position will require problem solving to use our reservation software to creatively develop a solution that drives conversion for a variety of clients
  • In this role you’ll have uncapped commission potential, milestone bonuses, and the potential for growth within the role
  • Our team works hard and we have fun along the way
  • We talk shop on our clients’ boats on a sunset cruise, learn a new market by exploring a haunted house together, show a conductor how they can streamline their check-in on a train, or teach a brewery how they can maximize revenue in their venue spaces
  • Our clients are in the memory-making business and we enable those dreams!
  • Fully manage your own book of business, from cold calling to closing, all the way through implementation – inclusive of sales presentations, product demonstrations (online and/or in-person), and negotiations to close deals and achieve targets
  • Build an active relationship with potential clients to deeply understand any potential reservations and provide thorough and creative solutions
  • Utilize our CRM to document lead interactions, record crucial details, and enable better lead qualification
  • Develop and maintain a deep understanding of FareHarbor’s features / functionalities / partners and effectively communicate the value propositions to potential customers
  • Stay updated with industry trends, market changes, and competitors’ activities to identify potential business opportunities
  • Gather market intelligence and customer feedback to provide valuable insights to the marketing, product development, and strategy teams
  • Monitor your individual sales performance and implement strategies to maximize productivity and results
  • Be a true team player who is willing to go the extra mile to deliver exceptional results for our clients

A growth mindset: comfortable adopting/utilizing new technology and the ability to implement new learnings into the day-to-dayProactive, motivated, organized, enthusiastic, and comfortable with a fast paceProven strong work ethic, putting in the work with calls/outreach and going the extra mile to build a solution that suits a client and get the closeComfortable speaking with people on the phone and in person; Able to handle rejection and stay motivatedProfessionalism in all business interactions across all communication channelsIdeally suited for individuals who are motivated by financial success and rewards2+ years of sales experience with a history of meeting/exceeding sales targets, preferably in a SaaS environmentBonus: Willingness to travel for industry events & conferencesCool under pressure with the ability to balance / execute multiple priorities

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Posted: October 10th, 2026