Area Manager – Head of People, Capability and Professional Standards

Overview

In this leadership role, you will steer the People and Capability functions and shape strategy, policy, and performance to build a modern, skilled and resilient service. You will drive workforce planning, wellbeing, career management and engagement, while also overseeing fleet, logistics, procurement and technical services to support safe, efficient operations. As a core member of the Senior Leadership Team, you will ensure organisational stability and long-term development, including active duty rota participation under the CDS. This is a high-impact role that blends people leadership with operational readiness.

Pay / Benefits

• Competitive salary
• Generous holiday entitlement
• Health and wellbeing services
• Flexible working opportunities
• Norfolk Rewards discounts
• Local Government Pension Scheme

Responsibilities

• Lead and shape strategy, policy and performance across People, Capability, and Professional Standards
• Drive workforce planning, wellbeing, career management and employee engagement
• Oversee fleet, logistics, procurement and technical services to keep assets safe and effective
• Provide visible leadership across functions and drive continuous improvement
• Contribute to long-term development and organisational resilience
• Participate in Area Manager duty rota under the CDS, with after-hours senior officer coverage

Key requirements

• Substantive post of Competent Area or Group Manager
• Operational command experience at large and complex incidents
• Hold or be working towards Incident Command Level 4

• Strategic leadership
• Collaborative cross-functional working
• Policy interpretation and communication
• Workforce planning
• Policy development and governance
• Fleet, logistics, procurement and technical services oversight

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