Overview
In this role you analyse large web traffic datasets to detect bot activity and security issues, collaborating with clients and internal teams to implement mitigations. You will act as a Thales expert on the platform, translating findings into actionable guidance and measurable improvements. The position sits in a global follow-the-sun team with Belfast as a core hub and hybrid work arrangements. You’ll engage with customers, document evidence, and contribute to product enhancements through insights and visualization.
Pay / Benefits
- private medical insurance
- annual bonus
- cycle to work
- employee discounts
- volunteering day
- stock and shares
Responsibilities
- Become a Thales Expert on the platform and bot attack patterns
- Monitor internal queues and deliver incident response aligned to premium SLA
- Analyse false positives to refine detection mechanisms
- Analyse web traffic to identify new advanced bot behaviours
- Collaborate with customers to understand business impact and devise mitigations
- Hold regular calls with customers to discuss findings
- Work with R&D, data science, and product teams to provide actionable intelligence
- Create consumable reports using data visualization tools to validate findings
- Be a trusted advisor, own problems, and contribute as a team player
Key requirements
- Interest in security/technology and awareness of latest trends
- Strong problem-solving ability and attention to detail
- Meticulous communication skills for technical and non-technical calls
- Polished customer-facing skills and prudent decision-making
- Intermediate to advanced SQL skills
- Experience with data visualization tools (Tableau or Looker)
- Experience in scripting languages (Python, Bash, or Go)
- HTTP network knowledge and understanding of how websites are delivered
- Ability to work independently and in a team
- Bachelor’s degree in IT/Mathematics/Engineering/Computer or equivalent demonstrated success
- strong communication
- customer-facing professionalism
- team player
- SQL
- Tableau
- Looker
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