People Projects & Change Lead

Overview

As part of Heathrow’s People function, you lead end-to-end change delivery for people transformation initiatives and support broader change strategies. You collaborate across the People team, business areas, and external partners to maximise benefits and drive adoption. In a matrix setup, you deliver interventions that engage colleagues and align with the People Plan and Heathrow’s objectives. You will partner with senior leaders to shape transformation with a focus on engagement and sustainable change. This is a chance to influence culture and help Heathrow scale its People Strategy in a complex, high-impact environment.

Pay / Benefits

• competitive salaries
• performance-based bonuses
• Share in Success bonus plans
• generous annual leave
• market-leading pensions
• private health insurance and wellbeing tools

Responsibilities

• Lead end-to-end delivery of change management for people transformation initiatives
• Support development and execution of wider change strategies
• Collaborate across the People function, business areas, and external partners
• Deliver impact-led change interventions (communications, training, engagement) across areas
• Partner with EPLT and strategic stakeholders to maximise business benefits and optimise investment
• Drive colleague engagement and minimise resistance to change
• Provide regular delivery updates, measure effectiveness, and seek improvements
• Apply change and communications management expertise, embedding lessons learned for continuous improvement

Key requirements

• Previous experience delivering impactful change within a complex organisation
• Working knowledge of change management principles and tools
• Strong collaboration and relationship-building across the business
• Excellent written and verbal communication, with ability to influence senior management
• Comfortable in dynamic, ambiguous environments with tight deadlines and changing priorities
• Formal change management qualification (e.g., Prosci) – desirable
• Experience supporting large-scale transformation, organisational change, or colleague engagement programmes
• Experience working in or with People/HR functions

• collaboration
• stakeholder communication
• influence and interpersonal effectiveness
• change management principles and tools
• stakeholder management
• impact assessments and readiness analyses

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