Quality Assurance Manager

Overview

In this role you will be the voice of quality across projects at Thales Templecombe, driving continuous improvement and shaping decisions throughout the project lifecycle. You will collaborate with project teams, customers and suppliers to ensure quality remains central to delivery. The position offers a visible, hybrid-work role with opportunities to influence programmes, audits, and a culture of quality. A clear path to professional development and Lead Auditor certification complements the impact you will have on shaping trustworthy outcomes.

Pay / Benefits

• private medical insurance
• cycle to work schemes
• employee discounts
• paid volunteering day
• stocks and shares
• annual bonus

Responsibilities

• Act as the customer’s representative within project and bid teams to maximise customer satisfaction.
• Monitor, analyse and report quality performance to support successful project delivery.
• Encourage and develop best practice across programmes and functions.
• Identify risks, opportunities and areas for continuous improvement.
• Plan and conduct project audits and surveillance activities in line with Project Quality Plans and audit strategies.
• Promote a positive quality culture throughout the business.

Key requirements

• Experience in a quality assurance, regulated, or continuous improvement environment.
• Knowledge of current quality standards, practices, and methodologies.
• Understanding of Quality Management Systems (QMS) and certification requirements.
• Desirable: QA experience within project, design, engineering, or manufacturing environments.
• Desirable: ability to collaborate across multi-functional teams to drive quality improvements.
• Desirable: qualified auditor status or equivalent auditing experience.
• SC Clearance required (or must undergo, achieve, and maintain).

• relationship-building and effective communication
• analytical and critical thinking
• proactive and forward-thinking
• Quality standards, practices and methodologies
• Quality Management Systems (QMS) and certification requirements
• Project quality planning and audit strategies

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