Triage Mental Health Practitioner

Overview

In this role you join the North Westminster Community Mental Health Hub to support accessible, high-quality mental health care in a community setting. You will conduct assessments, manage referrals, and deliver brief interventions within integrated care pathways, collaborating with GP practices and MDTs. You’ll contribute to safeguarding, training, and service improvement, helping to fast-track appropriate care and maintain standards. This is a mission-driven opportunity to shape community mental health through multidisciplinary teamwork and patient-centered care.

Pay / Benefits

• Free access to Staff and Wellbeing service
• Career mapping and professional development opportunities
• On-site shadowing opportunities (HTT, Psych Liaison)
• Comprehensive benefits package for London staff
• Award-winning staff networks
• Annual award ceremonies

Responsibilities

• Receive and triage GP referrals and conduct psychosocial assessments to identify needs, risks, and care pathways
• Act as liaison for GP practices, supporting patients with complex presentations and comorbidities
• Screen referrals for suitability for primary care management within thresholds and resources
• Facilitate onward referrals and rapid access to Hub pathways, specialist teams, or external agencies
• Ensure early identification of severe mental illness or high risk and escalate safeguarding as needed
• Refer common mental health problems to psychological therapies or community resources
• Engage with GPs and practice nurses to support integrated care
• Deliver high standards of care using psychosocial, problem-solving, and evaluative approaches
• Use evidence-based therapeutic techniques tailored to individual needs
• Participate in Hub duty rota and contribute to triage decisions
• Demonstrate cultural competence and respect for diverse backgrounds
• Engage in regular clinical supervision to support safe practice
• Support Hub depot clinic operations as required

Key requirements

• Current Professional Qualification in Mental Health Nursing
• UK NMC registration
• Post-registration CPD and training
• Experience in a multidisciplinary mental health team with acute/severe and enduring conditions
• Extensive post-registration experience
• Excellent verbal and written communication; risk assessment and management skills
• Knowledge of psychosis, legislation, and care for diverse groups
• Desirable: psychosocial interventions, Thorn Therapy/Work training, leadership potential
• Desirable: experience with homelessness, crisis work, supervision, audit/research
• Disclosure and Barring Service check requirements
• Sponsorship considerations for skilled workers

• Excellent verbal and written communication
• Warmth and empathy in client relationships
• Cultural competence and respect for diverse communities
• Risk assessment and management
• Psychosocial interventions
• Evidence-based therapeutic techniques

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