Business Improvement Officer

Overview

In this role you will lead service redesign and improvement work within Children and Young People Services, driving better outcomes for children, young people and families. You will collaborate with children, parents, professionals, partners and the community to develop and implement evidence-based improvements. You’ll prepare the directorate for inspections, reviews and audits while shaping long-term change. This is a chance to influence local policy and practice in a values-driven, community-focused council.

Pay / Benefits

• Generous holiday allowance
• Local Government Pension scheme
• Flexible working and family friendly policies
• Season ticket and bicycle loans
• Staff discounts including gym memberships
• Supportive staff networks

Responsibilities

• Lead on service redesign and improvement projects
• Develop, negotiate and implement credible solutions based on evidence and options for decision makers
• Assemble facts, weigh evidence, develop options and present recommendations
• Drive improvements to outcomes for children, young people and families
• Deliver service improvements collaboratively with families, professionals, partners and the community
• Lead the directorate’s readiness for inspections, reviews and audits

Key requirements

• Extensive knowledge of issues faced by children, young people and families and local government policies
• Major experience in research, consultation and policy development
• Strong project management methodology and techniques
• Ability to design and deliver inventive change ideas
• Capability to drive quality and effectiveness improvements and challenge the status quo

• Relationship management
• Self-starter attitude
• Collaborative working
• Research and analysis
• Policy development
• Project management

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