Head of Business Consulting

Overview

As Head of Business Consulting, you will lead NTT DATA UK&I’s cross-sector Business Consulting practice, shaping market positioning and client relationships. You’ll drive growth, profitability and people development while remaining highly client-facing with ~75% chargeability. You will lead AI-enabled transformation programs, from strategy to value realisation, across operating models, processes and adoption. This is a hands-on, senior leadership role with a focus on delivering measurable business outcomes and building a high-performing team.

Pay / Benefits

• flexible work options
• learning and development opportunities
• tailored benefits
• range of wellbeing and financial wellbeing supports

Responsibilities

• Own and drive the growth agenda across sectors, shaping and converting strategic opportunities
• Build trusted C-suite relationships and diagnose business problems to frame outcomes
• Originate work across core pillars: strategy, operating models, process design, adoption and value realisation
• Lead AI-led transformation conversations and governance, including workforce redesign and benefits realisation
• Lead strategic pursuits and proposals with clear value propositions and differentiators
• Manage sales, revenue and margin with disciplined pipeline forecasting
• Create consulting-led integration with wider NTT DATA services (tech, data, AI, cloud, delivery)
• Maintain ~75% personal chargeability through leadership of engagements and executive sponsorship
• Ensure delivery quality with executive oversight and governance
• Identify opportunities to extend engagements into broader programs and long-term partnerships
• Develop differentiated propositions and assets across six pillars
• Represent NTT DATA externally through events, publications and forums
• Lead and coach the Business Consulting team, including workforce planning and capability development
• Collaborate with Technology Consulting to share opportunities and drive integrated client solutions
• Use data and metrics to guide pipeline, hiring, deployment, pricing and performance decisions

Key requirements

• Significant leadership experience in senior consulting environments
• Deep business consulting expertise across strategy, operating models, process redesign, organization and change
• Strong experience in AI-enabled transformation and enterprise AI adoption
• Proven track record of originating, shaping, selling and delivering complex engagements with C-suite stakeholders
• Commercial ownership including sales, revenue, margin, pipeline and utilization/chargeability
• Ability to maintain ~75% personal chargeability while leading sales, people and priorities
• Experience linking business consulting to technology, data and AI delivery without losing focus on outcomes
• Experience building and developing consulting teams, coaching senior staff and hiring for growth
• Executive communication, facilitation and negotiation skills
• Entrepreneurial judgement, pace and pragmatism
• Degree-level qualification or equivalent experience

• Strong executive communication
• Facilitation and negotiation
• Leadership and people development
• AI-enabled transformation
• AI adoption and governance
• Target operating models

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