Property Manager

Overview

In this role you will manage a residential property portfolio, ensuring compliance and smooth operations. You will be the main contact for landlords and tenants, coordinate maintenance, and drive accurate record-keeping to support sustainable occupancy. You will work with cross-functional teams to resolve issues, conduct inspections, and optimize tenancy outcomes. This role offers a flexible work setup and a competitive benefits package in a collaborative Oxford team.

Pay / Benefits

• flexible benefits package
• additional holiday options
• health cash plan
• cycle to work scheme
• remote/hybrid work (one day per week)
• competitive salary

Responsibilities

• Manage a portfolio of residential properties from move-in to move-out
• Serve as main point of contact for landlords and tenants
• Coordinate maintenance with contractors
• Conduct property inspections and prepare reports
• Manage tenancy renewals and negotiate terms
• Arrange check-ins and check-outs
• Handle deposit disputes and end-of-tenancy matters
• Ensure compliance with lettings legislation and safety requirements
• Monitor rent payments and manage arrears
• Maintain property records and update CRM systems
• Provide high-level customer service

Key requirements

• Experience in residential property management or lettings
• Excellent communication and interpersonal skills
• Strong organisational and time management abilities
• Ability to manage multiple priorities and work under pressure
• Proactive problem-solving approach
• High attention to detail
• Competent IT skills, including Microsoft Office and property management software
• Full UK driving licence
• Desirable: ARLA Propertymark qualification (or working towards)
• Desirable: knowledge of current lettings and property management legislation

• communication
• interpersonal skills
• time management
• Microsoft Office
• property management software
• CRM systems

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