Overview
In this role you will shape how data drives improvements in passenger experience, operational efficiency and sustainability at Heathrow. You’ll partner with Product Managers, Product Owners and business stakeholders across the airport to turn complex data into actionable intelligence. You enable smarter, faster, customer-focused decisions by translating findings into clear recommendations. You join the Data, Digital and Technology team to work on a wide range of projects that support Heathrow’s mission and strategic goals. You’ll thrive in a collaborative, diverse environment at the world’s busiest airport and contribute to sustainable aviation initiatives.
Pay / Benefits
- competitive salary
- performance-based annual bonuses
- Share in Success Bonus plans
- generous annual leave
- private health insurance
- learning and development opportunities
Responsibilities
- Partner with Product Owners and business stakeholders to identify data-driven opportunities for improvement
- Turn complex data into actionable insights and recommendations
- Analyze Finance and HR data to inform product and process enhancements
- Ensure data accuracy, accessibility and governance across the organization
- Translate analytical findings for non-technical audiences to support decision-making
- Collaborate across diverse teams to drive data-driven change and cross-functional initiatives
- Support Heathrow’s mission to deliver outstanding passenger experiences and sustainability goals
Key requirements
- Strong understanding of business processes and how data supports decision-making
- Experience with data visualization tools such as Power BI or similar platforms
- Ability to interpret and communicate complex data insights to non-technical audiences
- Analytical mindset with attention to detail and curiosity to explore new data sources
- Collaborative approach across diverse teams
- collaborative
- strong communication
- analytical mindset
- Power BI or similar data visualization platforms
- data analytics
- data interpretation
…
