Overview
In this role you will lead and shape multinational employee benefits for Howden’s global clients, acting as a trusted adviser across the GBM team. You will manage complex, cross-border programmes and coordinate Howden colleagues and partners to deliver consistent, high-quality outcomes. You’ll contribute to the evolution of Howden’s GBM proposition while supporting colleagues’ development and pursuing new business opportunities. This is a senior, client-centric role in a fast-growing international practice.
Pay / Benefits
- hybrid working
- flexible hours
- reasonable adjustments
Responsibilities
- Lead a portfolio of multinational clients and build relationships with senior HR, Reward and Benefits stakeholders
- Provide strategic consulting on multinational benefits strategy, governance, and programme development
- Coordinate global delivery of benefits programmes across countries with internal and partner teams
- Translate client data and market insights into practical recommendations
- Navigate multinational stakeholder environments to achieve objectives and resolve issues
- Monitor commercial performance, support retention/renewal, identify expansion opportunities
- Support new business activities, including pitches, RFP responses, and solution development
- Provide coaching and technical guidance to consultants and colleagues to ensure high standards of delivery
- Maintain oversight of deliverables to meet professional, regulatory, and risk requirements
- Contribute to evolution of Howden’s GBM proposition and cross-team collaboration
Key requirements
- Significant experience in global or multinational employee benefits consulting or brokerage
- Experience managing multinational client relationships and complex global programmes
- Strong knowledge of the multinational employee benefits landscape and challenges faced by global HR teams
- Ability to build credibility with senior client stakeholders
- Strong consulting skills to interpret objectives and develop practical recommendations
- Experience coordinating across multiple countries and cultures to deliver outcomes
- Excellent communication and presentation skills for diverse audiences
- Commercial awareness focused on client retention, relationship growth, and profitability
- Experience contributing to new business activity such as pitches or RFPs
- Collaborative mindset with willingness to mentor less experienced colleagues
- Excellent organization and prioritisation to manage multiple complex client requirements
- Entrepreneurial mindset and willingness to challenge established approaches
- collaborative
- strong communication
- stakeholder management
- knowledge of multinational pooling, captives, global underwriting arrangements and benefits financing
- global benefits technology
- data and analytics
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