BI and Performance Manager

Overview

In this role you will lead the Performance & Informatics team to drive data-driven decision making across Elective, Cancer and Urgent Care services. You will line-manage analysts, develop BI solutions, and ensure timely NHS returns while shaping information strategy for Trust-wide service planning and transformation. You will work on-site as needed, collaborating with clinical and operational colleagues to deliver high-quality insights that support patient care and organisational goals. This is a senior, impact-focused position within a respected NHS Trust.

Responsibilities

• Line-manage and develop staff to build a strong BI team
• Lead complex analysis to support operational decision-making and transformation
• Define information requirements and establish reporting mechanisms at Trust and external levels
• Develop and improve information reporting systems (SQL Server, Power BI, Excel) for monitoring patient information
• Oversee data quality, timely reporting, and compliance with national data requirements
• Provide guidance to stakeholders and train users of BI tools
• Promote collaborative culture to maintain high-quality BI services
• Ensure Health, Safety and Welfare responsibilities are met and Health & Safety compliance upheld
• Deputise for Head of BI when required and support Trust programmes
• Contribute to department evolution and adoption of new technologies
• Maintain knowledge of NHS information standards and definitions

Key requirements

• Degree or equivalent in a statistical or information-related subject
• Masters level education or equivalent experience
• IMT Qualification
• Senior-level health service informatics experience
• Experience with large, complex organisations
• Expertise in SQL or relational databases and BI tools
• Experience leading staff and engaging with clinicians and managers
• Experience delivering information services and internal processes

• Strong communication and presentation skills
• Self-starter with initiative
• Collaborative and approachable
• SQL (complex queries)
• Power BI / MS Fabric
• MS Excel advanced

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