Overview
You will manage Sophos’ most strategic MSP partners to drive revenue and profitability. You’ll develop joint business plans, identify MDR and next-gen portfolio opportunities, and lead renewals and upsell discussions with partners and customers. You’ll translate data into strategic insight to optimize adoption and forecasting, coordinating across cross-functional teams. This role sits at the heart of partner-driven growth, shaping how Sophos and its partners deliver security at scale. You’ll work in a remote-first environment with a collaborative, performance-driven culture.
Pay / Benefits
- remote-first working model
- hybrid options for some roles
- employee diversity and inclusion networks
- charity and volunteering initiatives
- global wellbeing days and webinars
- wellbeing and health programs
Responsibilities
- Develop relationships across partner organizations to drive MSP and MDR growth
- Understand partner business models and profitability to shape joint plans
- Analyze data to derive strategic insight and improve solution adoption
- Enable partners to leverage Sophos portfolio for customer protection and response
- Support partners to qualify and close complex deals with cross-functional input
- Own joint business reviews and KPI-driven planning with defined outcomes
- Collaborate on marketing plans to generate incremental pipeline and ROI
- Coordinate involvement of product, sales, SE, marketing, support, and services to meet partner objectives
- Drive renewal focus and create partner engagement plans to grow renewals and cross-sell
- Coach partner sales/tech staff with training materials and enablement plans
Key requirements
- 8+ years in MSP partner management in UK, Ireland and Nordics
- Experience building and executing joint partner business plans
- Understanding of RMM/PSA platforms and commercial model integration
- Strong strategic thinking and long-term ownership in partnerships
- Proven track record of achieving or surpassing sales quotas and KPIs
- Experience building C-level relationships and working with strategic partners
- Proven success in Partner Driven Net New and Customer New business sales
- Excellent communication, questioning, listening, and stakeholder management skills
- Experience collaborating with virtual and cross-functional teams
- Strong numerical ability and business acumen
- Coaching and mentoring capability
- Strong communication (verbal and written)
- Active listening and questioning
- Cross-functional collaboration
- RMM/PSA platforms
- Analytical skills and data-driven decision making
- Forecasting and KPI tracking
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