Company: Tesco
Location:
Job Description:
Overview
In this role you will drive continuous improvement of branch transport operations to keep them safe, compliant, and efficient while managing costs. You will influence senior management across branches, the Support Centre, and regional teams to boost customer satisfaction. You’ll implement policy and system changes and ensure operations align with guidelines, delivering measurable performance improvements.
Pay / Benefits
- Booker colleague discount card
- Tesco discount card benefits after 3 months
- Tesco Mobile deals
- Car, pet and home insurance discounts
- Eye tests and glasses discounts
- Health and wellbeing support and EAP
Responsibilities
- Ensure branch transport operations are Safe, Secure and Legal at all times
- Monitor legal compliance and complete compliance checks
- Coach and develop branch delivery teams
- Implement policy and procedure changes
- Successfully land company system changes
- Ensure operations comply with BTB@ guidelines
- Influence senior management and regional support teams
- Improve customer satisfaction performance
- Manage CV budgets and cost control
- Build relationships with suppliers and central delivery team
- Champion diversity and inclusion
- Foster a culture aligned with Booker values
Key requirements
- Knowledge of transport legislation and company policies
- Budgetary control
- Safety compliance
- KPI compliance
- Good time management
- Exceptional coaching capability
- Excellent communication with ability to influence management
- Drive for improvement and change in region
- Commercially robust decision-making to maximise customer satisfaction and cash profit
- Strong transport operational knowledge and proven experience
- Training and development experience
- Ability to provide timely updates and solutions for barriers to success
- Influencing skills
- Communication skills
- Coaching and mentoring
- Transport legislation knowledge
- KPI compliance
- Budget management
…
Posted: October 10th, 2026