EEMerthyr Tydfil Contact Centre – Full-time role – 37.5 Hours perweek
Ifyou’re outgoing, full of energy and love talking to people, you’dbe better off in sales with EE.
Maybeyou’ve worked in retail, or hospitality before. You know how todeal with customers but you’re looking for something more exciting– a job that’s going to challenge you. And, of course, you want toearn a bit more cash.
Ourteam in Merthyr is full of people like you – so you’ll be in greatcompany here.
Whatdoes being a sales advisorinvolve?
You’lljoin a lively sales team in our Merthyrcontact centre. We’ll train you to take incomingcalls from existing EE customers and help them find the best dealson their phones and broadband. You’ll also help them to navigatethe different tech products we sell.
Youneed to be a great listener as well as a fluent talker. A lot ofthe time, you’ll pick up on something that someone has said, thenuse that to match them with the perfectproduct.
Forgetwhat you’ve heard about sales
Don’tlet what you’ve heard about sales put you off. Let’s smash a fewmyths…
- Yes,there are targets to hit. But the kind of people who like sales,love that. You’re probably naturally competitive. You get a buzzout of beating the person next to you. You hate being bored atwork.
- It’snot “cold calling”. The calls come in to you and you decide howbest you can help the customer. That’s why we value resourcefulpeople who like fixing problems.
- Peoplesay it’s “hard selling”. It’s really not! You’re basically talkingto people about fun tech stuff that they already want. Who doesn’tlove a better phone, faster broadband or a newconsole?
Whyyou’ll be better off at EE
GREATMONEY – you start on £26,116 which goes up to £26,738 after 8months.
UNCAPPED COMMISSION – the more you sell, the moreyou can earn.
BRILLIANT BENEFITS – including 24/7 GP appointmentsfor you and your family, free parking and discounts on EE productslike phones and broadband that could save you £100s everyyear.
GROWTH– we’re passionate about developing our people. There are plenty ofcareer paths across EE and BT.
FLEXIBILITY – you can bank hours then take time offwhen you need. Plus, generous leave for carers and anyone startinga family.
GREATPEOPLE – you’re working with people like you. It’s a sociable,supportive environment.
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