Job Description
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We are looking for a technically focused individual to fill an exciting role within our ICT and Digital Transformation Team.
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Join Cairn Housing Association
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At Cairn Housing Association, we’re passionate about creating great homes, delivering great services and offering great opportunities for our people.
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We are currently looking for an ICT Technical Specialist to provide first and Second level support. We are looking for a person who: will provide excellent customer service, is a team player, is organised, and pays attention to detail. This role might suit a newly graduated candidate of someone who has worked in first and second like support looking to expand their expertise.
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Key Responsibilities – What You’ll Do:
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Principle Duties and Responsibilities include:
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- Working in ICT Service Desk
- ICT Support for Cairn Users
- Microsoft Azure
- Asset Management
- Desktop Support and Cloud Support
- Assisting Officers on Projects
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Requirements – What We’re Looking For:
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- HND level or other relevant qualification or 2 years relevant experience in a similar ICT Support role.
- Experience providing ICT support, troubleshooting technical issues, and assisting users in a workplace, placement, apprenticeship, voluntary, or educational environment.
- Knowledge of Microsoft Services, M365 products and licensing, specifically SharePoint and good understanding of cloud technologies (XaaS)
- Disclosure Scotland and Right to Work checks are mandatory for this role
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Employee Benefits: Why Join Cairn?
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We’re committed to creating a workplace where you can thrive. Here’s what you can expect:
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- Flexible and hybrid working options.
- Health and wellbeing support.
- Tech and cycle-to-work schemes.
- Compassionate leave and more.
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We value diversity and warmly welcome applications from all communities. Cairn is proud to be an equal opportunities employer.
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Application Process:
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- To apply, please visit the Cairn Housing Association website.
- Please note, we do not accept CVs.
- For full details, please download the job description from our website.
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Cairn Housing Association – A registered Scottish Charity
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Great homes. Great services. Great people
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