Luxury Hotel Operations Director — Guest Experience Leader

Mandarin Oriental Mayfair, London is seeking a Director of Operations to join the Executive Committee, responsible for the full spectrum of hotel operations and strategic leadership across departments. You will drive guest satisfaction, uphold luxury service standards and lead multi-disciplinary teams to deliver exceptional results.

The role requires a strong track record in senior hotel operations, with emphasis on profitability, people leadership and stakeholder relationships within a luxury

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