Field IT Support Specialist

London, United Kingdom

DCM is looking for a motivated and reliable Field IT Support Specialist to join our technical team. In this hybrid client-facing role, you’ll be responsible for providing on-site IT support, system troubleshooting, and remote technical assistance to various clients across the UK.

This position offers flexibility and is suitable for part-time workers, with full-time opportunities available after meeting performance goals and completing the probation period.

This is a direct recruitment – no agencies involved, no fees, and applications submitted only via our official career portal will be considered.

Mandatory:

• Minimum 2 years of relevant IT support experience (including hybrid or field work).
• At least one IT certification (e.g. CompTIA A+, Network+, Microsoft Fundamentals).
• Strong skills in Windows OS, Microsoft 365, and basic networking.
• Must have permission to work in the UK and be ready for right-to-work verification.
• Must have resided in the UK for a minimum of 3 years.
• Must be prepared to undergo a background and security check.
• Able to travel locally for client visits.
• UK Driving Licence (advantageous but not mandatory).
• Familiarity with ticketing systems (e.g. Freshdesk, Zendesk), AD, or remote desktop tools.
• Understanding of cybersecurity basics and endpoint protection.

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