Service Management Consultant — Hybrid & High-Impact

FSP is seeking a Service Management Consultant to assess and improve clients’ service management maturity across people, process, and technology. You will design improvements and lead workshops to deliver end-to-end service lifecycle enhancements.

The role requires ITIL v3/v4 knowledge, hands-on service management leadership, and familiarity with ServiceNow. You’ll work with public and private sector clients, with hybrid working and a focus on high-quality outcomes.

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