Company: Methods Business and Digital Technology
Location: London
Job Description:
Methods Business and Digital Technology Limited is seeking a Principal Service Desk Analyst to resolve complex incidents across the IT lifecycle. You will coordinate responses, monitor resolutions, and escalate as needed while guiding junior colleagues and deputising for the Service Desk Manager during high workload periods.
The role requires strong communication, analytical skills, and hands-on experience with Microsoft technologies, PowerShell scripting, and cloud platforms.
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Posted: October 11th, 2026