IT Service Desk Analyst: Frontline Support

Company: FRP Advisory Group
Apply for the IT Service Desk Analyst: Frontline Support
Location: Chelmsford
Job Description:

FRP Advisory Group is seeking a Service Desk Analyst to be the first point of contact for IT-related incidents across our flexible UK offices (Chelmsford, Brentwood, London and other sites). You will deliver timely resolutions and strong customer service in a fast-paced professional services environment.

The role covers logging and triaging requests, diagnosing issues, supporting Microsoft 365 and other business apps, following ITIL practices, updating knowledge bases, and contributing to

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Posted: October 11th, 2026