Onsite Desktop Support Engineer — SLA-Driven IT Helpdesk

Computacenter in Lincoln is seeking a hands-on Desktop Support Engineer to provide 2nd line technical support across a busy environment. You will resolve incidents, fulfill service requests and maintain high-quality user experience onsite.

You’ll work with Windows 10/11, SCCM/AD, and ITSM tools, coordinate with Level 3 teams, and ensure SLA targets are met. A driving license and SC clearance are desirable.

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