Service Desk Analyst – Norwich (First-Line IT Support)

Triumph Consultants Ltd is recruiting an IT Service Desk Analyst (Band 4) to join the Digital Services team within an NHS Trust in Norwich. The role involves acting as the first point of contact for IT incidents and service requests, providing first-line support for Office 365 and Windows 10/11.

You will log, classify and prioritise incidents, work to SLAs, and escalate complex issues to specialist teams. Bournemouth

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