IT Service Desk Manager: Lead, Improve & Deliver Excellence

Company: Ellison Institute of Technology
Apply for the IT Service Desk Manager: Lead, Improve & Deliver Excellence
Location: Oxford
Job Description:

Ellison Institute of Technology (EIT) in Oxford seeks a proactive IT Service Desk Manager to lead and continually improve the IT Service Desk, delivering a responsive and high-quality support experience. You will own day-to-day operations, management processes, and drive continual improvement in a fast-moving research environment.

The role requires strong ITIL/ITSM knowledge, a track record of people development, and the ability to align service delivery with organisational needs.

#J-18808-Ljbffr…

Posted: October 11th, 2026