Company: Alt
Location: London
Job Description:
Neko Health in London is seeking a Customer Support Representative to be the first point of contact for UK members, handling email, phone, text and social inquiries with empathy and professionalism. You will manage bookings, troubleshoot issues, respond to complaints, and ensure service recovery, keeping member convenience and privacy at the heart of every interaction.
Your role requires strong organisation, multi-channel consistency, and a calm, human voice that reflects the Neko brand across
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Posted: October 11th, 2026