EMEA Product Support Engineer — Own Complex Issues

Company: Academic Key
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Job Description:

Ashby is hiring a Product Support Engineer in EMEA to own complex technical issues involving APIs, integrations, logs, and data. You’ll act as the escalation point between Support and Product Engineering, establishing regional practices and collaborating across time zones.

You’ll be the first technical owner for EMEA, shaping regional operations, improving documentation, and driving customer outcomes with a data-driven approach.

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Posted: October 11th, 2026