IT Support & Service Desk Analyst — Junior

The Citco Group Limited in London is seeking an IT Junior Support Analyst to provide frontline desktop and IT infrastructure support for the local office and regional users.

You will diagnose and resolve software and hardware incidents, document requests, and contribute to a robust, customer-focused service desk. The role requires ITIL awareness, clear communication, and the ability to work across teams, including after-hours on-call.

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