Impactful Revenues & Benefits Contact Officer

Company: Malvern Hills and Wychavon District Councils
Apply for the Impactful Revenues & Benefits Contact Officer
Location: Pershore
Job Description:

Revenues and Benefits Telephony Officer in Pershore, Worcestershire, is a permanent, full-time role (37 hours/week) with a salary of £27,274 – £29,071 per annum. The post involves handling calls, live chat, and face-to-face enquiries to deliver information on Council Tax, Housing Benefits and Council Tax Reduction, Business Rates and Recovery services.

Training is provided where needed. The role requires excellent communication, IT skills, and the ability to work in a busy environment while

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Posted: October 11th, 2026