Branch Customer Experience Specialist

Yorkshire Building Society (YBS) is seeking a Customer Service Advisor for the Nottingham branch. You’ll connect with members across in-branch, phone, and online channels to guide them to suitable products and services. The role emphasizes member-first service with no sales targets.

We value empathy, adaptability, and a growth mindset, and offer training to help you develop digitally and professionally in a welcoming team environment.

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