Appeals & Quality Manager – Council Tax (Hybrid)

Central Bedfordshire Council is seeking an Appeals and Quality Manager to oversee the quality of decisions within the Council Tax Billing and Benefits team and to lead on handling appeals. The role reports to the Subsidy and Overpayments Manager and focuses on ensuring high-quality decisions and strong customer outcomes.

Key responsibilities include managing appeals before tribunals, overseeing the checking regime, and supporting the leadership of related services.

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