Customer Service Advisor — Flexible Hours & Growth

Rugby Borough Council is recruiting a Customer Service Advisor to join a team handling enquiries on refuse and recycling, council tax, housing tenancy and repairs, and other services. You will assist customers via phone, email and in person, ensuring services are accessed smoothly.

Agile working may be considered once trained. Ideal applicants will have experience in busy customer service roles, be computer literate, and able to communicate clearly with customers using procedures and guidance

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