I’m partnering with a leading premium jewellery brand on an exciting new Central London store opening and am looking for a commercially strong, people-focused Store Manager to lead the team.
This is a brilliant opportunity for an experienced Store Manager, or a very strong Assistant Store Manager ready to take the next step, to join a fast-paced, energetic environment where customer experience, team culture and commercial performance are equally important.
You’ll lead a small, high-performing team, creating a fun, positive and highly engaged store culture while remaining visible and hands‑on on the shop floor.
Alongside driving day‑to‑day business, you’ll play a key role in shaping the store’s culture, standards, and energy from launch.
Responsibilities:
- Lead, coach and develop a high-performing, inclusive team
- Drive sales, productivity and store KPIs with a strong commercial mindset
- Set clear expectations and create accountability across the team
- Deliver an exceptional, highly personalised customer experience
- Build a strong clienteling culture and develop long-term customer relationships
- Coach the team in real time on the shop floor
- Identify opportunities to grow the business through local activity, events and customer engagement
- Maintain high standards across visual merchandising, operations, stock and store presentation
- Stay close to market and competitor activity and respond commercially
- Lead from the front in a fast-paced, customer-focused environment
- Create an energetic, positive and motivating culture where people enjoy coming to work
About You
You’ll ideally be:
- An experienced Store Manager within premium or luxury retail, jewellery, fashion or accessories
- or
- A strong Assistant Store Manager / Deputy Manager who is genuinely ready to step into their first Store Manager role
- Commercially minded and confident using KPIs to drive performance
- Passionate about customer experience and clienteling
- A hands‑on leader who enjoys coaching and developing people
- Comfortable managing performance and setting clear expectations
- Energetic, resilient and adaptable in a fast-paced environment
- Confident building relationships with both customers and your team
- Someone who brings personality, positivity and strong shop‑floor presence
- Excited by the opportunity to help shape a brand-new store from the beginning
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