Online Postgrad Experience Navigator

Company: Usyd
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Job Description:

The University of Sydney Business School is seeking two experienced Online Student Experience Advisors to help develop and deliver case management, onboarding and proactive retention support for online post-experience postgraduate students, applying the tier-based operating model to resolve or route enquiries to central or faculty services.

They deliver the student-facing stages of the end-to-end student journey and contribute to its development through touchpoint documentation, friction

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Posted: October 11th, 2026