Remote Shopify Support Engineer – End-to-End EU Hours

Jobs247 is seeking a Remote Technical Support Agent for the UK, responsible for owning the support queue end to end during European hours. The role requires 3 to 5 years of technical support experience and strong Shopify knowledge.

You will triage, reproduce, and resolve tickets, maintaining disciplined queue hygiene in a fully remote, async-first environment. You should excel in written and verbal communication, simplifying complex issues for merchants, and be proficient with Intercom, Zendesk,

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