Key Account Manager

Key Account ManagerLeeds, LS15 (3 days in office, 2 days from home)37.5 hours per week

Ben Sherman is a legendary name in menswear, creating iconic wardrobe staples since 1963. Adopted by the Mod movement of the 60s and beyond, subcultural style runs through every stitch. Each Ben Sherman collection is inspired by decades of heritage, with an unmistakeably British identity that’s influenced by the past but always looking forward. As a truly global brand with a commitment to producing fresh, innovative collections every season, fantastic new retail spaces and further advancing our digital presence, we’re always on the lookout for enthusiastic, talented and passionate individuals to join our team.

Purpose of the role:

• To develop & increase Sales for theOff Price business. Targeting customers within the UK and overseas.
• Ensuring that all budget targets areachieved / exceeded.
• Identifying new product opportunities withinthe market – working with Product & Design team within tight timerestraints.
• Controlling / quantifying andinitiating stock requirements to maximise sales opportunities

Key Responsibilities:

• Manage all customeraccounts effectively, maintaining sales for existing accounts and seekingnew opportunities to achieve / exceed targeted budgeted sales / margins.
• Identifyingincremental & seasonal business opportunities within the UK andoverseas.
• Forecast andgenerate yearly budgets with weekly / monthly / quarterly updates andensuring sales targets & margins are met.
• Monitorcustomer sales performance and sales patterns to service theirrequirements effectively.
• Workingclosely with the Product and Merchandise team to ensure orders arecollated, placed, and delivered as customer requirements.
• Supportingaccounts with marketing material / seasonal photography.
• Workingalongside the Product, Merchandising and QA team to ensure garment qualityand delivery are as per the customers needs.
• Negotiatingwith customers on prices, payment terms and deliveries to ensure thatsales and margins are achieved with budgets.
• Establish andmaintain working partnerships alongside Product team with the existingsupplier base – constantly appraising and updating supply base forchanging business & customer requirements.
• Ensuring alldepartments within BSI team are aware of customer and supplier procedurescovering – IT / Importing & Exporting Logistics / Finance / QA / Warehousingdepartments, to be reviewed and updated seasonally.
• Preparationof showroom with support of the Product and Design team for all keycustomer meetings.
• Regular customer store visits to review productoffering and brand visibility.

Key Skills & Experience:

• 5 years of Product, Buying & Sales experiencewithin the Menswear Sector across both Casualwear & Formalwear.
• Fabric experience would be an advantage.
• Thorough understanding of Men’s Casualwear& Formalwear.
• Knowledge of product development & productionprocess from design concept to delivered goods.
• An understanding of shipping terms,export & import process along with direct working with overseas suppliers.
• Exposure to sales & customerrelationships.
• Understanding of budgeting process,setting targets.
• Broad knowledge & understanding ofthe clothing industry and trading environments.
• Ability to work under pressure /timeline.
• Self-motivated and motivating.
• Commercial awareness.
• To be numerate and proficient in therelevant IT programmes.
• Strong communication and presentationskills.
• Good organisational skills.
• Efficient Negotiation skills.
• Build strong and lasting relationshipsthrough supply chain & customer base.
• Confident communicator & presenter.

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