Patient Experience Advisor – Eye Care

Optical Express Group is seeking a Patient Advisor in Chelmsford to deliver a 5-star level of service. You will engage with patients, coordinate with ophthalmic staff and manage records while undergoing full training.

The role emphasizes communication, care, and accurate information flow throughout visits and procedures. You will be part of a team focused on patient comfort and excellence, with a competitive salary, training, and benefits including leave, eye care, and staff discounts.

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