Front Office Lead — Patient Access & Operations

Queensway Medical Centre in Lancashire seeks an experienced Reception Administrator to manage the front-of-house reception and administrative team. You will oversee the appointment system, patient access, and workflows, ensuring a high standard of patient care while coordinating with clinicians and management.

You will lead and develop the reception staff, improve processes, handle complex patient queries, and maintain GDPR and confidentiality compliance in a busy primary care setting.

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