Security-Cleared IT Helpdesk | First Line Support Analyst

Computacenter AG & Co. oHG in Nottingham is seeking an IT First Line Support Analyst to provide technical support and service delivery to customers. You will handle incidents, requests, and basic problem investigations, ensuring adherence to SLAs and documented procedures.

The role requires experience in a Service Desk, Windows 11 and M365, VPN support, and strong customer service skills. Shifts are rotating across early, mid, and late slots in a Nottingham-based team.

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