Location: Kents Hill, Milton Keynes
Working Pattern: Office-based, Monday to Friday
Flexible start times: 8am–5pm, 8:30am–5:30pm or 9am–6pm
Experience: No previous compliance experience required; office or administrative experience is preferred
About Pertemps Medical
Pertemps Medical is a leading specialist healthcare recruitment business, supplying Doctors, Nurses and Allied Health Professionals (AHPs) to NHS Trusts and healthcare organisations across the UK.
We work across a range of NHS frameworks and healthcare contracts, including CQC, Workforce Alliance and Health Trust Europe (HTE).
We are looking for a Compliance Support Consultant to join our growing Compliance Team in Milton Keynes.
This is an entry-level opportunity for someone who is organized, confident and keen to begin or develop a career within healthcare compliance. Previous compliance or healthcare recruitment experience is not required, as full training and ongoing support will be provided.
The Role
As a Compliance Support Consultant, you will work under the guidance of a Senior Compliance Consultant and provide administrative support across the wider Compliance Team.
You will help gather and process the documents and information required to ensure our Doctors, Nurses and AHPs are appropriately checked before being placed into work.
You may support different members of the Compliance Team depending on business priorities, candidate volumes and deadlines. This makes the role busy and varied and provides an excellent opportunity to learn about different areas of healthcare compliance.
You will communicate with healthcare professionals to request outstanding information, complete administrative checks and keep candidate records accurate and up to date.
Accuracy, organization, communication and a willingness to learn are essential.
Key Responsibilities
- Provide administrative support to Senior Compliance Consultants and the wider Compliance Team.
- Contact Doctors, Nurses and AHPs to request outstanding documents and information.
- Upload, record and maintain candidate documentation on internal systems.
- Check documents for basic accuracy, completeness and validity.
- Support identity and Right to Work checks.
- Assist with DBS, PVG and other background-check applications.
- Support professional registration checks, including GMC, NMC and relevant AHP professional bodies.
- Request and follow up professional references.
- Assist with checking qualifications and employment history.
- Monitor document expiry dates and support the renewal process.
- Keep candidate records accurate, organized and fully auditable.
- Follow up outstanding compliance requirements by telephone and email.
- Provide candidates with clear updates on what information is still required.
- Work closely with Senior Compliance Consultants and Recruitment Consultants.
- Highlight missing information, discrepancies or concerns to a senior team member.
- Support the preparation of files for internal and external audits.
- Handle personal and sensitive information securely and in accordance with GDPR and company policies.
- Help the team meet compliance deadlines and respond to changing business priorities.
- Follow established processes while developing your knowledge of healthcare compliance.
- Support different areas of the Compliance Team when required.
Training and Support
You do not need previous healthcare compliance experience to apply.
Full training and ongoing support will be provided to help you understand our systems, processes and the “Pertemps Medical way” of working.
You will work under the guidance of an experienced Senior Compliance Consultant and receive support from the wider Compliance Team.
Your training will include:
- Our internal compliance systems and processes.
- Identity and Right to Work checks.
- DBS and PVG processes.
- Professional registration checks.
- GDPR and the secure handling of candidate information.
- NHS frameworks and healthcare compliance standards.
As your knowledge and confidence develop, you may be given additional responsibilities and opportunities to progress within the Compliance Team.
What matters most is that you are organized, proactive, willing to learn and committed to getting things right.
What We’re Looking For
No previous compliance experience is required. Office-based, administrative or customer service experience would be preferred but is not essential.
We are looking for someone who has:
- Excellent attention to detail.
- Good organizational and administrative skills.
- Strong written and verbal communication skills.
- Confidence speaking with people by telephone and email.
- Good IT skills and confidence learning new systems.
- The ability to follow processes and instructions accurately.
- The ability to manage several tasks and changing priorities.
- A proactive approach to following up outstanding information.
- The confidence to ask questions and escalere concerns.
- The ability to work effectively as part of a team.
- A willingness to learn and develop.
- An understanding of the importance of confidentiality and data protection.
- A professional and reliable approach to work.
Experience or knowledge in any of the following would be beneficial but is not essential:
- Working in an office or administrative role.
- Customer service or telephone-based work.
- Recruitment or healthcare.
- Processing documents or maintaining electronic records.
- Working in a regulated environment.
- Managing confidential or sensitive information.
- Working to deadlines or performance targets.
The Person
We are looking for someone who is:
Organised
Able to manage assigned tasks, prioritize effectively and keep accurate records.
Detail-focused
Able to spot missing information, errors and inconsistencies.
Proactive
Willing to follow up outstanding requirements and keep tasks moving.
Confident
Comfortable speaking with healthcare professionals and internal colleagues by telephone and email.
Resilient
Able to remain professional and focused within a busy, fast-paced environment.
Team-focused
Happy to work under the guidance of senior colleagues and support different areas of the team when required.
Professional
Understands the importance of confidentiality, GDPR and handling sensitive information appropriately.
Willing to learn
Open to training, feedback and developing new skills.
Quality-focused
Understands the importance of completing checks carefully and accurately.
Why Join Pertemps Medical?
This is an excellent opportunity to begin or develop your career within an established healthcare recruitment business.
You will receive full training and ongoing support while building your knowledge of healthcare compliance, NHS frameworks and audit requirements.
You will work alongside an experienced Compliance Team and gain practical experience across different areas of the business.
There will also be opportunities to take on additional responsibilities and progress as your experience, knowledge and confidence develop.
Most importantly, you will contribute to ensuring that the Doctors, Nurses and AHPs we place are appropriately checked, compliant and ready to work safely within NHS and healthcare settings.
What We Offer
- Full training with no previous compliance experience required.
- Ongoing support from a Senior Compliance Consultant and the wider team.
- Flexible office start times.
- Monthly performance-related bonus.
- Opportunities to develop and progress within healthcare compliance.
- A busy, varied and supportive working environment.
This is an office-based role in Milton Keynes. Applicants must already be based in the UK and able to work from our Kents Hill office.
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