Onsite Field Service Engineer – Proactive Tech Support

Principal I Ltd is seeking an on-site Field Service Engineer to provide hardware service and support to customers. You will act as a mobile engineer on assigned open tickets to resolve technical issues promptly to maintain high customer satisfaction.

Responsibilities include using Service Call Control systems, followingMinimum Call Procedures, and coordinating with Helpdesk. You will carry out calls, return warranty parts, and maintain tools and devices used in field support.

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