Hybrid Banking Customer Service Consultant

Santander UK plc. in Southampton is seeking a Customer Service Consultant to support personal banking customers and promote digital banking tools. You will deliver a personalised, human experience that builds long-term trust and loyalty at the TSB Southampton branch.

You will help customers feel confident with digital services, working across face-to-face, telephone and video channels in a hybrid setup. The role emphasizes collaboration and customer-centric service.

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