Operations & Customer Experience Specialist

Company: Shift Online
Apply for the Operations & Customer Experience Specialist
Location: London
Job Description:

Shift is seeking an Operations Executive in London to enhance customer and driver experience. You will handle queries via email and phone, ensuring timely responses and SLA adherence, while contributing to process improvements.

The role is full-time, requiring availability five days per week between 7am and 9pm, with salary between £26,500 and £28,000 per annum. Join a fast-growing logistics tech team and grow with us.

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Posted: October 11th, 2026