We have an opportunity to work for our prestige client based in Waltham Abbey. This is a new role within the business, created as the company continues to grow and expand its services. This is a varied role that would suit someone who enjoys working with people, managing sensitive information and providing a high level of administrative support.
The successful candidate will be responsible for supporting the administration of sensitive cases, ensuring information is handled accurately, confidentially and with a professional and empathetic approach.
The hours for this role are 35 hours per week with flexibility on start/finish times. This is a full-time, office-based position with a salary of £25,000 per annum.
Candidates must drive due to the location of our client’s premises.
Responsibilities
- Manage confidential and sensitive communications via email, telephone and internal systems.
- Handle sensitive enquiries in a professional and empathetic manner.
- Prepare and maintain documents, letters and reports.
- Accurately record and update information on internal systems.
- Review and process relevant supporting documentation.
- Maintain accurate and confidential records.
- Liaise with internal teams to ensure matters are progressed efficiently.
- Ensure all work is completed in line with company policies and procedures.
- Undertake any other duties as required by your Line Manager.
Essential Skills
- Proficient in Microsoft Office, particularly Word and Excel.
- Excellent verbal and written communication skills.
- Strong organisation and attention to detail.
- Ability to handle confidential information with discretion.
- Professional, calm and empathetic approach.
- Ability to manage and prioritise a varied workload.
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